Standing Cloud Knowledge Base

Terminology

Last Updated: Mar 09, 2015 09:05AM MDT
When assisting customers, we will often use the following terminology to help describe features of our console.

Console Terminology Image

1. Server Name: You can name your server whatever you like. If you have multiple servers, this makes it easier to identify which server have what on them. For example, I name production servers like this: '**Production Blog**', '**Production SugarCRM**', etc.  I then just name my dev/test/staging servers normally ('Test Drupal server', 'Staging Drupal site', 'Demo Joomla server', etc)

2. Server Information: Look here to see which cloud and data center your server is hosted on and how big of a server you are using.  You can grab your IP address you will need if you are setting up DNS.

3. Supervisor Credentials: Use the Supervisor Username and the Supervisor Password to connect with the supervisor account.  The supervisor account allows users to issue commands as 'root' by pre-pending commands with 'sudo'.  For example 'sudo service scfirewall restart'

4. Server Expand / Collapse Button: Use this button to show or hide server details

5. Application Expand / Collapse Button: Use this button to show or hide application details

6. Application Name: Similar to the server name, you can name your server whatever you like to make it easy to identify when application is which.

7. Application Information: Helpful information about your application (what's the Web Address, which application is installed and which version am I running).


8. Helpful instructions for setting up DNS, or getting started with your application.

9. Application Features: Use these features to modify your application:

  * Synchronize with repository: Use this to sync from a git, svn, or a CVS repository.
  * Change backup frequency: By default we backup your application once a day; however, you can backup as often as once every hour (NOTE: this will increase your bandwidth usage)
  * Manage Domain Alias: Set a custom URL for your appliction (See 'DNS Instructions' for more information)
  * Upload / Download Files: Easy way to upload and download files if you don't want to use SFTP (or FTP / SCP)

10. Application Credentials: Application Username and Application Password for your application.  You will usually need this to log into your application.  You may change the password in your application; however, Standing Cloud's system will not know about the change.  If you need us to reset your password for you, we often will reset your password to these credentials.

11. System Credentials: System Username and System password for your application. You will need these if you would like to connect to your server with FTP, SFTP, SSH, and/or SCP.  These are also the database credentials for your application and the 'system username' is used on the file system for your application (for example /home/<<system user>> or /var/www/<<system user>>)

12. Server actions menu: Use this button to show additional actions you can take against your server (reboot, restart web server, admin terminal (which logs you in as the 'supervisor user'), etc)

13. Application actions menu: Use this button to show additional actions you can take against your application (save and shutdown, clone, delete, terminal (which logs you in as the 'system user'), etc)
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